Effective Date: August 31, 2025
Last Updated: July 30, 2025

At Canzukon, your privacy is our priority. This Privacy Policy explains what data we collect, how we use it, and your rights and responsibilities when using our marketplace services. By using Canzukon, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect data when you:

• Create a buyer or seller account

• Browse or make purchases

• Use messaging or customer support

• Participate in community features, promotions, or surveys

Examples of data collected:

• Name, email, phone, and address

• Payment and transaction info

• IP address, device type, browser type

• Messages and reviews

• Uploaded media (photos, videos)

• Business and tax information (for sellers)

2. How We Use Your Information

We use your data to:

• Provide and improve our Services

• Process transactions and deliveries

• Communicate with you (e.g., order updates, support)

• Prevent fraud and ensure platform security

• Comply with legal and regulatory obligations

• Promote and personalize your experience

Legal bases include: consent, contract performance, legal compliance, and legitimate interests.

3. Sharing Your Information

We may share your information with:

• Delivery and payment partners

• Service providers (e.g., analytics, customer support)

• Community features (e.g., shop pages, reviews)

• Regulatory or legal authorities, as required

• In the event of a business reorganization

We do not sell your data to third parties.

4. Data Transfers

As a global platform, your data may be transferred to and processed in countries with different privacy laws, including Canada, the UK, Australia, New Zealand, and the USA. We ensure appropriate safeguards for international transfers.

5. Data Security

We apply technical and administrative measures to safeguard your data. Always use a strong password and consider enabling two-factor authentication.

6. Data Retention

We retain data as long as necessary to:

• Fulfill our services

• Meet legal obligations

• Resolve disputes or enforce agreements

Account-related data is generally kept until the account is closed, unless otherwise required by law.

7. Your Rights & Choices

You have the right to:

• Access, correct, or delete your data

• Object to or restrict processing in some cases

• Withdraw consent where applicable

• File a complaint with a data protection authority

You can manage your settings through your Canzukon account or contact us for help.

8. Seller Responsibilities

If you sell on Canzukon, you are responsible for:

• Protecting customer information

• Using data only for authorized purposes

• Complying with local data protection laws

9. Updates to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify users through our website or via email.

10. Contact Us

If you have questions or concerns about this policy, please contact us:

Email: cs@canzukon.ca